I was a jerkface today.
Not to mention a terrible human being.
I was working tonight, and a woman came in not long before closing. She wanted to utilize a service that we only provide until 6pm, and she came in at 6:25pm. I regretfully informed her that we only provided said service until 6 and that we had already closed out the system for the day, and she looked at me with this pitiful face. I felt terrible, informed her that there was another store just a few minutes away that provided what she needed until 7. But still she gave me this look, like she was just willing me to give in and give her what she wanted, and she said she didn’t have time to go the other store and she wasn’t able come back tomorrow and she didn’t know what she was going to do. I continued to give her the “we only do that until 6” schpiel, and she left dejected. But you know what?
Well, okay, I didn’t lie. I was perfectly justified in telling her that we close out the system at 6, because that’s store policy. But it’s not a hard and fast rule. And tonight, I hadn’t closed out yet. I had moved the money to the back to count it, but I hadn’t closed out yet. I could have taken the payment for her. Yet what did I do? Be a jerk when I should have just given her a break. Ugh.
There aren’t many times when I can point out an instance when I specifically did something that I knew I shouldn’t have done, and this was one of them. And it sucks. Thank goodness I serve a God of grace who overlooks my stupidity and selfishness. I’m sure there’s more I could say, but at the moment it’s late, and that’s about all the energy I’ve got for this subject tonight. Here’s hoping the next post is a little more…well, hopeful.